Services

Excellent coverage, unparalleled service and great value.

Claims Management

CIS liability, property, and workers’ compensation claims are administered by experienced claims personnel who understand the unique needs of public entities.
  • Active communication and teamwork to resolve claims
  • Accurate, timely and meaningful feedback to members
  • Assistance to help mitigate future claims
  • Real time claims on portal with benchmarks and dashboards
  • Emergency after-hours access to claims staff
  • Claims decisions consider longer-term impacts, rather than just the immediate cost of defending a claim.

Risk Management

CIS Risk Management Consultants work as your partner to help reduce exposure to costly claims. Reducing risk is good business for you, and keep your employees healthy and safe.
  • Knowledgeable of local government challenges
  • Risk Management Consultant dedicated to each member
  • Consultation for safety and loss control
  • Individualized risk management plans for each entity
  • Risk Exposure assessments
  • Physical inspections
  • Best Practice evaluations
  • Training Assistance
  • CIS Learning Center– online training, onsite training, and
  • Risk Management Library at learn.cisoregon.org

CIS Employment Risk Management Services

Helping to reduce and manage employment-related claims is one of the most important services we offer our members. We take it seriously, and have expanded and adapted our program in recent years to encompass new best practices and more resources. CIS’ Employment Risk Management service is ready to assist, from preventive advice and training, to concrete guidance in the moment.  Here are the services CIS provides analysis and recommendations on:
  • HR Policies
  • Personnel File Audits
  • Recruitment and Selection Processes
  • Job Description/ADA requirements
  • Veterans’ Preference Guidelines
  • Onboarding
  • ADA Accommodations
  • Leaves of Absence
  • Performance Management

CIS Learning Center

The CIS Learning Center provides in-person and free online training and resources to help members achieve their goals. Included in the CIS
Learning Center:
  • Instructor-led training
  • Webinars
  • Regional trainings
  • Risk Management Library
  • Online learning system
    • Over 400 courses available
    • Tracking of course completion
    • Large selection of elective courses

Public Safety Program

CIS Public Safety Program provides specialized expertise to law enforcement agencies and fire departments.
 
Law enforcement consulting includes:
  • Best practices
  • Risk management review and advice
  • Job review
  • Assisting with claims involving law enforcement members
  • Law enforcement policy review
  • Law enforcement training
  • Lexipol policy grants
  • Accreditation grants
  • Liaison to LOC, AOC, OACP, OSSA, OPOA and ODDA
  • Fire Chief training aids